About the Author: Karen Martin serves as the Deputy Director of the Office of Policy Coordination and Public Affairs in the Bureau of Consular Affairs.
Interested in traveling abroad this summer? Need a passport? The Bureau of Consular Affairs invites you to find out more about how to get a passport and other important travel information by checking out our newly redesigned website, travel.state.gov.
Our web team redesigned the site so that you can more easily find information about passports, visas and our other consular services. They changed the site based on feedback and comments we received from over 32,000 people who participated in an independent customer satisfaction survey we have been collecting since May 14, 2009.
Travel.state.gov is the State Department's main source of information for you to learn about the travel safety situation in other countries, and to let us know your travel plans so that consular officers in our embassies and consulates around the world can serve you and your loved ones better when you're abroad.
The site is particularly useful for people traveling or living abroad during times of crises because it serves as the official source of information for U.S. citizens during emergency situations abroad. For example, during the recent earthquake in Haiti, thousands of American citizens visited travel.state.gov for information on how to report loved ones missing in Haiti or to check on their status, and for guidance on the evacuation process or other safety and security issues.
Travel.state.gov received over 370 million visits last year, and we expect even more this year. Please visit travel.state.gov, and let us know what you think of the site by taking the customer satisfaction survey. We are always seeking ways to improve travel.state.gov and will be making more changes to the site throughout the year, so we welcome your feedback!