More about the crisis and how to help:state.gov/haitiquakeAbout the Author: Katie Dowd serves as New Media Director at the U.S. Department of State.Update: Comcel Voila customers can now access the 4636 (INFO) short code in Haiti to report their needs and locations.
A group of engineers from the tech community launched a free SMS relief information service to help people in Haiti. The text message program allows people with Digicel service to text their location and their need to a free short code: "4636" (INFO). For example, someone could text "I need water" or "I need medical help" with their location and these messages will be routed to aid organizations and emergency responders on the ground for free.
If you know someone in Haiti, please share the "4636" program with them so they can text their needs and sign up for further information on relief efforts. You can also sign up someone else's phone number by texting REGISTER or REGISTRE and their location and number to 4636.This is also available internationally by texting REGISTER or REGISTRE and the person affected in Haiti's number and location to +4673 749 4535.
PLEASE NOTE: For those texting internationally, including from the United States, regular international rates will apply. We must do all we can to empower people affected by this catastrophic situation.
Please also note this is only available to those with Digicel service and also where telecommunications systems are working. We are working quickly to bring this system up with other service providers and are working to re-establish systems as fast as possible. We will provide additional information as soon as possible.
Please follow us on Twitter @dipnote for further developments.
For information or inquiries about U.S. citizens in Haiti, please call 888-407-4747. Outside of the U.S. and Canada, call 202-501-4444. You may email inquiries to: Haiti-Earthquake@state.gov.